We understand that many women seek alternatives to botanically rich products during pregnancy; however, to our knowledge there is no risk associated with using any MERE formulation in the manner we prescribe during pregnancy.
MERE is committed to providing accurate information, however, this information is not intended to replace advice from your qualified medical practitioner.
We recommend that you speak with your obstetrician or dermatologist should you have any concerns regarding your particular circumstances.
The label on your MERE product displays an icon. This icon informs how many months your product will be at its best once opened.
All cosmetic ingredients have the potential to irritate sensitive skin regardless of the amount present in an individual product or the method in which it is used.
Irritations can sometimes occur in the regular course of our daily lives, even where we have used and enjoyed a product successfully for many years. The trigger for a reaction can be an unexpected one and may not necessarily repeat itself in the same way.
Where one experiences an adverse reaction to any cosmetic preparation, the best course of action is to discontinue use and if necessary, consult your medical practitioner to establish whether you have experienced an irritation or an allergy.
In the unlikely event that you experience an adverse reaction to a MERE product, please discontinue use and return it to the place of purchase. Do not hesitate to contact us with the details of your reaction.
Please refer to our Delivery and Returns policy for further information regarding the conditions of return and exchange.
Every MERE product is labelled with a detailed ingredient list either on the box or on the product itself. If you have any specific queries pertaining to a particular product, please consult the product’s individual page.
Yes, MERE creams, serums and oils can be worn under makeup.
The high content of botanical ingredients will not interfere with makeup. However, you may want to experiment with the time it takes for your preferred MERE product to fully absorb into your skin prior to applying your makeup.
We recommend you keep your products in a cool place away from direct light. This advice applies for all MERE products, regardless of whether they are contained in glass or plastic.
It is best to use clean hands or MERE applicators when dipping into jars, to scoop out product for use.
No MERE product contains parabens.
All ingredients used in MERE products have been extensively researched, tested and assessed for their safety, stability, efficacy and irritation potential. This is standard procedure for every ingredient under consideration for use by MERE. We also avoid the use of ingredients such as petrolatum, ALS/ALES, SLS/SLES, sulphates, paraffins, DEA, TEA, MEA and ethoxylated materials.
Biophotonics is the scientific study of the relationship between light, energy and the human body. Placing emphasis on the importance of light and energy in sustaining life, the word itself comes from the Greek ‘bios’, meaning ‘life’, and ‘phos’, meaning ‘light’. The Biophotonic science of this unique deeply coloured glass serves to filter the light frequencies responsible for decomposition. Energised by light, Biophotonic glass naturally filters the spectrum of visible sunlight, allowing through only Infra-Red and UVA light, or ‘violet’ light proven to activate the molecular structure of the formula held within. Violet light has a higher frequency than any other form of light and is also the same frequency as the human nervous system. It can penetrate Biophotonic glass, designed to energise its contents for the benefit of our health by preserving alkalinity and maintaining freshness.
MERE is committed to acting in a responsible, accountable and transparent manner and can confirm that we do not test our products or ingredients on animals. Before our products are released to the public, formulations are assessed for safety by a qualified external agency, either a chemist or toxicologist. These agencies do not test on animals. All new ingredients are reviewed by our research and development team prior to use.
Our products are made with a blend of certified organic ingredients along with natural clinically proven bio-active ingredients. These ingredients are discovered in extreme regions in their natural habitat which means that they cannot be certified organic as they are not grown in a controlled environment. From a purity standpoint, we consider these super natural botanical ingredients to be of the highest possible quality as they grow in an untouched and pristine environment.
FREE Express Shipping on all orders over $100 within Australia;
Australia Domestic Shipping $5.00;
Australia Express Shipping $9.00;
International Standard Post $24.00;
Where the order is to be delivered to an Australian address via Standard Shipping, MERE will:
- Use reasonable endeavours to deliver the order within ten working days (Monday – Friday, excluding official public holidays) from the date the order was submitted by you
- For orders delivered to Western Australia and the Northern Territory: Please allow up to 10 working days for delivery.
- Please note MERE reserves the right to cancel and refund orders that are destined for delivery to known freight forwarding addresses.
Where the order is to be delivered to an Australian address via Express Shipping, MERE will use reasonable endeavours to deliver the order within three working days (Monday – Friday, excluding official public holidays) from the date the order was submitted by you.
MERE will provide tracking for all orders. Once your order is dispatched you will receive an email with tracking information so you can see where your MERE order is at all times.
Unfortunately, once your MERE order has been placed, we are unable to cancel or make changes to your order.
Yes, MERE can reach you wherever you are in the world.
International Standard Post $24.00;
Where the order is to be delivered to an International address via Standard International Shipping, delivery timeframe is 10+ working days (Monday – Friday, excluding official public holidays). This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times are available online at auspost.com.au.
As soon as your order is shipped, you will receive an email from MERE to notify you that it's on its way. This will include your unique tracking details so that you can see where MERE is at all times.
Email us at firstname.lastname@example.org with “Urgent: Change of Address” in the subject line. You can send our team your details including your order number and country to be delivered to.
The more information that you give us, the sooner that we can try and change your information.
If you email MERE with a change of shipping address please keep in mind that your order may already have been dispatched, so please be as careful as possible to provide the correct information when placing your order.