Shipping Costs
  • Australian Standard Shipping FREE
  • FREE Express Shipping on all orders over $100 within Australia
  • Australia Express Shipping $9.00
  • International Standard Post FREE
Delivery

1. Where the order is to be delivered to an Australian address via Standard Shipping, MERE will:

  • Use reasonable endeavours to deliver the order within ten working days (Monday – Friday, excluding official public holidays) from the date the order was submitted by you
  • For orders delivered to Western Australia and the Northern Territory: Please allow up to 10 working days for delivery.
  • Please note MERE reserves the right to cancel and refund orders that are destined for delivery to known freight forwarding addresses. 

2. Where the order is to be delivered to an Australian address via Express Shipping, MERE will:

  • Use reasonable endeavours to deliver the order within three working days (Monday – Friday, excluding official public holidays) from the date the order was submitted by you.

3. Where the order is to be delivered to an International address via Standard International Shipping, delivery timeframe is 10+ working days (Monday – Friday, excluding official public holidays). This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times are available online at auspost.com.au.

Prices and Payment

All prices on the website are in Australian dollars and are inclusive of GST. Prices are subject to change without notice.

The amount payable to MERE for an Order (Order Amount) will be the total of the following amounts:

a. the sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal);

b. the cost of delivery determined in accordance with Delivery stated above, and

c. the sum of any other fees which MERE levies from time to time and which you have agreed to pay by providing your electronic consent (e.g. subscription fees).

You must pay the Order Amount by credit card, PayPal or AfterPay at the time of submitting the Order. MERE accepts Visa or Mastercard.

 

30 DAY MONEY BACK GUARANTEE

We offer a 30-day money-back guarantee. If you're not satisfied, we're not satisfied. We'll happily give you your money back on any of the MERE product range. All we ask is that you try our products and if you are not completely happy, simply return the items within 30-days from the date of delivery and we'll refund you.

Refunds can only be issued to the method that was used to pay for the order and all you have to do is arrange for the products to be shipped back (at your cost) and your refund will be processed. Only items returned will be approved for a refund.

To return, simply email us at orders@mereskincare.com. You'll need is your order number and the email used when the order was placed and our team will reply with instructions on how to return your item for a refund.